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If you’re looking for a platform that sells new designer items cheaper than retail prices, StockX is your friend.
The company is most known for selling shoes but did you know they also sell clothes, bags, watches, trading cards, and other collectibles as well?
I’ve written blog posts about Fashionphile and Vestiaire Collective so I thought why not make a StockX blog post from a buyer perspective too?
As someone who had a pretty decent experience with StockX, I wanted to write an honest review for people out there.
Let’s get started!
StockX Buyer Bidding Process
There are two ways to make a purchase on StockX.
You can straight up buy the item immediately at the lowest asking price. It’s straightforward because it’s yours as long as you’re willing to pay that amount.
Or you can bid for an item at a lower price.
When you bid on an item, there are several options for how long you want to place your bid for. The options are the following:
- 1 day
- 3 days
- 7 days
- 14 days
- 30 days (what the system automatically sets to)
- 60 days
I’ve put in a bid offer for 1 day before. I thought the short bidding time would almost force the seller’s hand but to my disappointment, it didn’t work.
Sellers could have thought my bidding offer is too low. Or they just happen to miss the notification.
Since it’s only for 1 day, the deadline could have passed already if they didn’t check their email on that day. I guess there’s a reason why the system automatically sets it to 30 days.
If you see something you like and are okay with the asking price, it’s better to buy it now before someone else gets what you want.
StockX Buyer Review – Best Things
Price History
You will find that the aesthetic of StockX reminds you of a stock market. It’s done on purpose like that, hence, the name.
On StockX, you can see things like a product’s sales history (there’s even a graph for it), the number of sales, and volatility. As a StockX buyer, one of my favourite parts about the website is the transparency. Their willingness to share all of this information is refreshing.
Product Selection
There’s a wide variety of brands you can browse for apparel, accessories, and shoes.
For shoes, they have brands like Nike, UGG, Dior, and Crocs.
For bags, there are designer items like Chanel, Gucci, Burberry, and Saint Laurent.
There even have cute character things like Pokemon and bearbrick.
There’s so much to see on there and it’s not all premium brands.
Requesting Items
I also like that we can ask StockX for products we want to buy. If there’s something specific you want but it’s not on their website, you can submit a product suggestion form.
If the product is up on their website within two weeks, that means they were able to find a seller with the product. It doesn’t hurt to try (although none of the requests I submitted was granted so far). Still, the idea is cool.
Authentication Process
As with many resale websites, customers are often worried they will purchase counterfeit items.
StockX enlists help from experts so that each product they sell goes through an extensive verification process.
The process barely started even after the company charges your credit card. The seller has to ship the item to a StockX warehouse. The item waits in line to be checked by an expert before making its way to you.
You know they inspected your purchase because you’ll see a little green StockX tag attached.
The authentication process makes StockX a safe and reliable website to shop from.
My StockX Buyer Experience
There’s a lot of positive association with StockX because they caught a fake item for me.
Before buying my black Gucci Soho Disco bag from another platform, I saw it on StockX. I had saved up some money and took the steps to buy it.
The bag was listed at 40% off the retail price.
What a steal!
So I snatched it up right away instead of placing a bid.
I didn’t know if another seller was going to sell this bag at this rate so I wasn’t going to let this opportunity slip by.
I entered all the important information and was excited when my order was confirmed.
My bag is on its way!
You can imagine how I felt four days later when StockX sent me an email saying the product didn’t pass the authentication process.
There were mixed feelings.
It was disappointing that something I had wanted for so long isn’t making its way to my place.
On the other hand, my trust levels in StockX skyrocketed because they caught a fake bag. If they hadn’t, I would be unknowingly carrying around a fake Gucci bag.
There are probably many people with doubts about whether or not the company actually authenticates its products.
My StockX buyer experience shows that YES, they do.
StockX Buyer Review – Worst Things
The Waiting Game
As a consumer, we are too used to buying something immediately.
There’s a lot of patience involved in purchasing from StockX because you have to wait for the seller to accept your bid (unless you buy it outright).
From the day you put in a bid to the day the item arrives at your house can take weeks.
I once bought a Louis Vuitton coin purse wallet from StockX (it passed the test this time around, thank god). It took about 3.5 weeks before it arrived at my place.
I understand the process takes extra time because of authentication (no one wants to buy a fake) but three and a half weeks is a very long time to get my hands on something.
Their waiting game can be shorter.
No Form of Communication
There is no way of communicating with the seller because they are anonymous. Everything goes through StockX.
The process is simple enough though.
No Refunds or Exchanges
If you’re unhappy with your purchase, you can’t refund or exchange an item. However, you may choose to resell it.
This doesn’t mean you can’t contact Stock when there’s something wrong with your order. If StockX sends the wrong item, for example, contact them within 3 days to get it sorted.
Cannot Cancel Bid
Make sure you have decided you want an item before putting in a bid. A StockX buyer cannot cancel your bid once the seller accepts it. They charge your credit card right away.
In my experience, bidding has never worked.
I’ve placed bids on several items and none of the sellers accepted my offer (mind you, the bid isn’t a significantly lower price than what they originally asked for). It could be because I haven’t encountered one that is flexible with their price yet.
Sellers usually let your offer expire and if you set it to the 30 days like StockX has done it for you automatically, you would probably have forgotten about your bid when that time is up.
BUT do make sure you’re willing to spend that money in case they accept your offer.
Price
Depending on where you usually shop, StockX can be considered cheap or expensive.
Most items including their luxury bags are cheaper than retail prices but their prices cannot compare to preloved websites, for example.
Then again, it’s hard to compare because StockX only sells 100% new items.
Since they also sell collectibles and limited edition items, some items are on the higher side when it comes to price, which is fair.
Not Enough Details
There are not a lot of pictures from different angles. It’s either something you’re familiar already with so you don’t need all that information or choose to take a leap.
StockX can help customers by ensuring most products have their dimensions listed, their material, and the year it was made. Some of the products do have this information but the company can improve by adding these details to all their listings. Some of this critical information is missing.
Final Thoughts – StockX Buyer Review
StockX is the perfect website to browse when you’re looking for unique gifts for loved ones or brand-new designer items that are cheaper than buying them in-store.
You might be uncertain about shopping here because it’s unfamiliar but to give you some credibility, news channel like CNBC and Yahoo Finance has talked about StockX in their articles before.
Just because StockX is a company you haven’t heard of doesn’t mean it’s not legit.
It’s a safe and trusted website. Tons of people buy things on there.
Go visit StockX to see what you think!
Now to You – StockX Buyer Review
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Xoxo,
Nicole